Clearing, Welcome and Campus Ambassador

UK Student Recruitment

The Clearing Ambassador offers the opportunity to work in our Student Recruitment and Student Services setting for the University of Greenwich. Those employed will assist the Recruitment Team staff predominantly in their summer recruitment activities which includes completing application forms for university admission. Core activities undertaken by ambassadors will include providing support and guidance to university enquirers, applicants, academics and new students who are using the UCAS Clearing or International Application process to enter Higher Education. To ensure the success of our Clearing operation, several communication channels are used. Our appointed ambassadors are likely to be telephone operators with opportunities to explore our other channels such as LiveChat, Emails and participating at digital or face to face events. 

As well as Clearing, you also can take part in other aspects of the student journey such as enrolment and registration. This is a unique role which will enable you to gain skills and opportunities to work with key teams who deliver this service on an annual basis.

Interviews will take place the week commencing 27th May across 4 days (28/05, 29/05, 30/05 and 31/05). This will be held online, and you will be sent your interview slot closer to the day.

If appointed, mandatory training will be held on Thursday 01 and Friday 02 August 2024. YOU MUST BE AVAILABLE ON THESE DATES. This will be held on campus.

Following this, from week commencing Monday 05 August 2024 shifts will be allocated based on enquiry demand. You will receive a rota confirming your shifts. The key dates for this role are 15 August (A Level Results Day) 16 August and 22 August (GCSE Results Day). Hours may vary during this week I.e., 8am start/late finish.[TA1] [SA2] 

For an informal discussion about the post please contact the UK Student Recruitment team at uksrteam@greenwich.ac.uk 

Should you have any queries please contact the Jobshop Team on jobshop@greenwich.ac.uk

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

Please note under the Immigration, Asylum and Nationality Act 2006, international students with a Tier 4 (General Student) visa are restricted to undertaking no more than 20-hours per week.  Additionally, students on an accredited sandwich placement as part of their programme of study may not undertake more than 10-hours per week through the Jobshop, to remain within the Working Time Directive maximum of 48 hours per week on average.

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.