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Student Success Project Officer

Vice Chancellor's Office

Location:  Greenwich Campus
Salary:  £30,487 to £36,024 plus £5269 London weighting per annum
Contract Type:  Permanent
Release Date:  Wednesday 08 November 2023
Closing Date:  Thursday 30 November 2023
Interview Date:  To be confirmed
Reference:  4226-E

As a Student Success Project Officer, you will play a pivotal role in enhancing student success and experience metrics at our institution. This is a unique opportunity to be at the forefront of positive change and contribute to the academic journey of our diverse student body.

Key Responsibilities:

  • Co-ordinating the improvement works of the student success metrics.
  • Providing specialist advice and policy development to support student satisfaction during their time at the University of Greenwich, as measured by NSS, PTES, GSS.
  • Working with Planning and Statistics colleagues to ensure appropriate analysis of issues and problems relevant to student success and student experience metrics.
  • Overseeing our Task Force approach to improvement, by analysing survey results, co-ordinating task force meetings, and organising good practice sharing.
  • Working with colleagues across the University to provide expert guidance and support on best practice 
  • Supporting with the wider project work on the student success sub-strategy


  • Proven experience in project co-ordination.
  • Highly organised with strong attention to detail.
  • Excellent interpersonal and communication skills.
  • Strong analytical and problem-solving abilities.
  • Commitment to maintaining confidentiality and data protection.
  • Ability to work independently and collaboratively in a dynamic environment.

If you are a proactive, empathetic, and dedicated professional with a passion for student success, we encourage you to apply. 

For an informal discussion about the post please contact Gedminte Mikulenaite on

Should you have any recruitment related queries please contact the People Directorate Operations Team on 

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich 

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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Further details:    Job Description & Person Specification    



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